Will people backing the digital edition of the book also get the Kickstarter Launch PDF?
Yes, the Kickstarter Launch PDF is included at any tier that includes the book.
Last updated: October 07, 2021 09:16
My Kickstarter campaign starts soon. Is there anything for me?
We are offering several options during the campaign!
If you are joining us for Kickstarter Sprint With Us in November 2021 - February 2022, you can join the Facebook group immediately to ask questions! The Facebook group is here: https://www.facebook.com/groups/162594469325367/
If you grab a tier with the Crush It on Kickstarter course, we can give you access immediately so you can start implementing now. The book is great and will give you everything we have, but the course is Russell explaining everything step-by-step. It’s worth it to have both, of course!
If you grab one of the consulting tiers, we can set up a consult with you while the campaign is still running. Message one or both of us to set this up! You can reach us at [email protected].
Last updated: October 07, 2021 09:17
Can I get a tier and forgo the print book so I don't have to pay extra shipping?
We have added tiers marked with DIGITAL ONLY that allow you to get some of our popular rewards without the print paperback. Instead, you get 3 digital books (1 for you, 2 for friends). This can save international backers a ton of money on shipping costs. Please let us know if we missed a tier that you want at [email protected]
Last updated: October 07, 2021 21:04
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.